Privacy Policy

Overview

Speedchecker Ltd (“We”) are committed to ensuring that your privacy is protected and we shall endeavour to use any information that you provide when using this website in accordance with this privacy policy. Our policy and processes comply with the European Union General Data Protection Regulation (GDPR) introduced in May 2018.

This privacy policy is written to ensure that you understand what information we collect, how we protect any information you submit to us, how we use it and your rights and choices.

We may amend this policy from time to time by updating this page. Therefore, we suggest you check this page occasionally to ensure you are aware of and are happy with any amendments.

What Information Do We Collect and How Do We Collect It?

When you buy our products and services we may collect information from you as described below.

Information You Provide

We collect information when you register and voluntarily complete our online questionnaires and forms including signing up for newsletters we collect the information you enter.

This information includes but may not be limited to name, email address, company name, messages and images that you send and any other information you include in one of our online forms.

Data we collect Automatically

We collect information about any orders that you place including but not limited to item information, price and payment method.

When you visit our site, we use cookies and automatic logging (see “Cookies and Log Files”) to collect information including but not limited to browser information, IP address, Location (estimated), site links.

When you use our online tools and software (e.g MapLatency, CloudPerf and others) we may also collect information about your Internet Connection and the results of the tests you perform using our tools and software.

Aggregated (summary) Data

We may use any data collected by your use of our software and tools to provide aggregated data. This is not personal information and is not linked to any personal information that we have unless we have a contractual agreement to share such information.

Cookies and Third-Party Data Collection

Some data is collected by third-party companies (such as Google Ads) that have content (ads) and links on our sites. Details on what this data is and how you can control it are included in detail at the end of this privacy policy.

How Is Your Data Used?

Order Processing

The information we request at the time of purchase is essential for us to provide you with our products and services. The information may also be used as necessary to process future orders and renewals.

Our Online Tools

The information we collect when you use our online tools is used for statistical purposes and analysis for management purposes in order to administer the website or improve our products and services.

If you use our tools or software we will use information collected about your Internet connections to produce aggregated anonymous statistics regarding internet usage and availability.

If you have a contract with us (paid or free) then we will use the data collected to provide the services you have requested.

It is also used for internal record keeping, and administrative purposes, and to inform you about our events, services or products, or other related information that we think would be of interest to you.

We will also use your information to communicate marketing messages, newsletters and details of our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or email or similar technology (you can inform us at any time if you no longer require marketing communications).

Marketing

Information collected during purchasing or using our website may also be used for marketing purposes. In this section we describe how this information is used with your continued consent.

From time to time, we may also use your information to contact you for market research purposes or to customise the website according to your interests.

You may at any time ask us to refrain from sending you marketing messages by sending us an email with the words UNSUBSCRIBE in the subject box or via our Contact Us page. Any marketing email you receive will also have the option to decline to receive further information of that type from us.

Information Sharing (Third Parties)

We do not sell or share your personal data with other companies or third parties without your consent or as required to provide the services required under a contract (paid or free).

We may disclose summary statistics about our site visitors, clients and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes. These statistics will include no personally identifying information.

Agile CRM

We use Agile CRM to hold our user registration data and also to send emails as required. You have the same rights regarding the data they hold about you as you do regarding the data that we hold. Please read their Customer Privacy Policy and GDPR Compliance if you would like to know more. When we receive a verified request to update or delete data we will update our records and also inform Agile CRM. If you wish, you may also request the change or deletion directly from Agile CRM.

Lawful Bases for Processing

The lawful bases we use for processing your data depends on the Services and Tools you use. We collect and process your data when:

Your Rights

You have the following rights:

We want to ensure that your personal information is accurate and up to date and is being used not only in accordance with the law but with your full knowledge and cooperation. If you have any questions or wish to exercise any of your rights then please our Contact Us page or write to us at the address below.

When you want to contact us about your personal information we will first verify that it is you making the request. Normally this will simply be an email from us sent to the email address we have collected for you asking for confirmation of your request.

If you would like us to destroy information we hold about you, please let us know. However, please note that if you use any of our services which require you to provide personal information, deleting our records may mean that you will need to resubmit it to continue using such services.

Restriction – Contract Basis

When we collect information during purchasing of our goods and services this is collected on the lawful basis of ‘Contract’. You cannot object to our collection of this information at this time but you can withdraw consent later and this does not affect your other rights.

Restriction – Legitimate Interests

When we collect information during your use of website and tools (broadband speed etc.) it is collected on the lawful basis of ‘Legitimate Interests’. You have no right to portability. This means you cannot take this information and use it elsewhere. The information we collect is anonymised (we cannot identify who the data came from).

Our Legitimate Interests Assessment is available on demand and includes our Data Protection Impact Assessment (DPIA).

Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Cookies and Log Files

Cookies

Cookies are text files stored on your computer, and accessible only to the websites which create them. Our website may from time to time use cookies and log files for statistical analysis, to understand user behaviour, to administer the site, to tailor the information presented to a user based on their preferences, and to improve user experience. Any information gathered by our use of cookies is compiled on an aggregate, anonymous basis. Most web browsers automatically accept cookies; however, you may delete, or disable cookies by following the instructions at https://www.allaboutcookies.org/manage-cookies/. Please note that you may not be able to take full advantage of a website if you disable cookies. Our website uses cookies to keep you logged in, so disabling cookies may impair your experience of the service. Further information about cookies can be found on the Interactive Advertising Bureau’s website www.allaboutcookies.org.

Social Media

If you share our content through social media, for example by liking us on Facebook, following or tweeting about us on Twitter, or giving us a '+1' via Google Plus, those social networks will record that you have done so and may set a cookie for this purpose. In some cases, where a page on our website includes content from a social network, such as a Twitter feed, or Facebook comments box, those services may set a cookie even where you do not click a button. As is the case for all cookies, we cannot access those set by social networks, just as those social networks cannot access cookies we set ourselves.

Log Files

Our systems automatically gather some anonymous information about visitors, including IP addresses, browser type, language, and the times and dates of webpage visits. Unless otherwise indicated in this privacy policy, the data collected includes personally identifiable information and is used as described above, such as for statistical analysis, to understand user behaviour, and to administer the site.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from https://www.google.com/privacy.html.

Security

The internet is not a secure medium. However, we take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We have put in place various security procedures as set out in this policy. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. We use secure server software (SSL) to encrypt financial information you input before it is sent to us, and our database is hosted in a secure data centre. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

Changes to Our Privacy Policy

We may make changes to this privacy policy from time to time. If we change our privacy policy we will post the changes on this page. If the change in our privacy policy affects the use of your personal information we will use our best endeavours

Contact Us

Contact Us

Speedchecker Ltd.
The Black Church
St. Mary’s Place
Dublin 7
D07 P4AX
Ireland